Privacy Policy
At Genlift, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information.
Information We Collect
Personal Information You Provide
When you fill out our contact form, book a strategy call, or interact with us, we may collect your full name, email address, phone number, business industry, and any additional information you choose to share in your message.
Information Collected Automatically
When you visit our website, we automatically collect certain information including your IP address, browser type, device information, operating system, referring URLs, pages visited, time spent on pages, and other browsing behavior data.
Cookies and Tracking Technologies
We use cookies, pixel tags (including the Meta Pixel), and similar tracking technologies to understand how visitors interact with our website, measure the effectiveness of our advertising campaigns, and improve our services.
How We Use Your Information
Service Delivery
We use your personal information to respond to your inquiries, schedule strategy calls, provide custom AI voice agent solutions, and communicate with you about our services.
Advertising and Analytics
We use Meta (Facebook/Instagram) Pixel and similar technologies to measure the effectiveness of our advertising campaigns, create custom audiences for targeted advertising, retarget visitors with relevant ads on Meta platforms, and analyze website traffic and user behavior to improve our services.
Business Operations
We use your information to improve our website and services, send relevant updates and marketing communications (with your consent), comply with legal obligations, and protect against fraudulent or unauthorized activity.
Meta (Facebook) Advertising
Meta Pixel
Our website uses the Meta Pixel, a piece of code that allows us to track conversions from Facebook and Instagram ads, build targeted audiences for future ads, and remarket to people who have already taken some kind of action on our website. The Meta Pixel collects data such as HTTP headers, pixel-specific data, button click data, optional values, and form field names.
Custom Audiences
We may use your information to create Custom Audiences on Meta platforms for advertising purposes. This means you may see our ads on Facebook, Instagram, or other Meta platforms based on your interaction with our website.
Opting Out of Meta Ads
You can opt out of seeing personalized ads from Meta by visiting your Facebook Ad Preferences at facebook.com/adpreferences. You can also use the Digital Advertising Alliance's opt-out tool at optout.aboutads.info, or adjust the settings on your mobile device to limit ad tracking.
Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These include Meta Platforms (for advertising), email service providers (for communication), analytics platforms (for website improvement), and CRM tools (for managing customer relationships).
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), to protect our rights, privacy, safety, or property, or to enforce our terms and conditions.
No Sale of Personal Data
We do not sell, rent, or trade your personal information to any third parties for their marketing purposes.
Data Security
Security Measures
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data in transit, secure hosting infrastructure, access controls and authentication, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months unless you request earlier deletion.
Your Rights
Access and Control
You have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict certain processing of your data, request data portability, and withdraw consent at any time (where processing is based on consent).
How to Exercise Your Rights
To exercise any of these rights, please contact us at sunny@genlift.online. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
Third-Party Links
External Websites
Our website may contain links to third-party websites such as Cal.com (for booking calls), LinkedIn, X (Twitter), and other external services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party website you visit.
Children's Privacy
Age Restriction
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 18, we will take steps to delete that information as quickly as possible.
Changes to This Policy
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us.
Website
www.genlift.onlineHave Questions About Your Privacy?
We're here to help. Reach out to us and we'll be happy to address any concerns about how we handle your data.